Vision

To strive for excellence in providing competent investigative services to our stakeholders while enhancing our ability to create an organizational behavioral culture that enriches professional and ethical development.

Mission

To promptly seek the facts in a customer-focus, nonbiased, objective manner while ensuring a safe and secure workplace environment promoting high standards or professionalism, honesty, and integrity.

Core Values

Professional, Integrity, Honesty, Accountability, Communication

Location

OPS Function 

The section chief of the Office of Professional Standards acts on behalf of the fire chief by coordinating and monitoring the receipt of complaints, complaint investigations, and the imposition of discipline throughout the department. The OPS section chief makes recommendations to the fire chief concerning modifications to procedures or training that could affect discipline.

The Fire Department Advocate serves as a mediator to seek a favorable resolution of supervisory/employee and employer/employee conflicts and resolve labor relations issues. This position also evaluates EEOC charges and prepares the fire department's defense against these types of complaints. In addition, the advocate receives discipline reports and presents cases before the Civil Service Board in disciplinary appeal hearings. Planning significant programmatic advances designed to encourage professional conduct by the Fire Department employees is essential to the overall benefit of both the employee and the department.

Any member assigned to the section chief of OPS is to conduct unbiased investigations of work rule violations. An OPS Investigator acts on behalf of the Fire Chief while conducting an investigation or parts of an investigation.

To contact the Office of Professional Standards please email AFROPSChief@atlantaga.gov