Who We Are
The Atlanta Fire Rescue Department (AFRD) is a multi-faceted, all-hazards emergency response organization with a very diverse workforce. The department is comprised of five divisions of labor: Support Services Division, Field Operations Division, Emergency Medical Services Division, Technical Services Division and the Airport Fire Division. AFRD is one of only nineteen departments in the country to be accredited by the Center for Public Safety Excellence (CPSE), as well as maintain an Insurance Service Office (ISO) Rating of Class 1.
The men and women of AFRD are committed to delivering best in class service to its community. In accordance with the established Standard of Response Coverage (SORC), which serves as a service level agreement to the citizens, businesses, and visitors to the great city of Atlanta, the department personnel performs their duties day in and day out.
In 2017, AFRD responded to over 100,000 calls for service over a coverage area of 135.7 square miles. The department also protected the World’s Busiest Airport (Hartsfield Jackson Atlanta International Airport) with 5 fire stations located on the property; serving over 1 million passengers from over 100 different countries. The department protects over 3000 highrise buildings, 23 miles of the rapid rail system, and 60 miles of interstate highway.
AFRD continue to develop non-emergency, innovative ways to serve its community as well with the following programs: ASAP (Atlanta Smoke Alarm Program), SPOTS (Safe Spots off the Streets), Senior Link, Fire Education Outreach programs, CFA (Citizens Fire Academy) and ACERT (Atlanta Citizens Emergency Response Team).
Atlanta Fire Rescue strives for excellence in emergency preparedness and response to enhance our customer-focused, innovative role as industry leaders while overcoming expanding risks.
Atlanta Fire Rescue provides prompt quality services to our stakeholders that promote safety and security, enhances sustainability, and enriches the quality of life through professional development and dedication to service.
Integrity, Competence, Excellence, Honesty, Predictability, Accountability, and Ism-free